Lane Swimming T&Cs

1. General

  • These Terms & Conditions apply to all users of lane swimming and family swimming sessions at Kilgraston Swimming Pool.
  • By booking or attending any session, all participants agree to comply with these Terms & Conditions.
  • All sessions must be booked in advance via the designated booking system.

2. Sessions & Availability

  • Lane swimming and family swimming sessions are offered throughout the week.
  • Session dates and times are published on the booking system up to two weeks in advance.
  • All session schedules are subject to change.

3. Capacity

  • Lane swimming sessions are limited to a maximum of 16 participants per session.
  • Family swimming session capacity may vary depending on operational requirements.
  • Entry will not be permitted once a session is fully booked.

4. Membership & Booking Options

Kilgraston Swimming Pool offers the following ways to access sessions:

Monthly Membership

  • Monthly members may book into any available sessions at no additional cost.
  • All sessions must be booked in advance.
  • Spaces are subject to availability.

Session Bundles

  • Prepaid sessions can be purchased and used to book sessions in advance.
  • One session is deducted per booking.
  • Sessions are non-transferable and non-refundable.

Pay-As-You-Go

  • Individual sessions may be booked and paid for at the time of booking.

5. Booking Policy

  • All sessions must be booked in advance through the booking system.
  • Bookings are confirmed once successfully reserved via the system.
  • Entry will not be permitted without a valid booking.

6. Cancellations & Non-Attendance

  • If you are unable to attend a session, you must cancel your booking via the booking system at least 4 hours before the session start time.
  • Cancellations made within 4 hours of the session start time will be treated as a late cancellation.

Monthly Members

  • Regular non-attendance without cancelling impacts availability for other users.
  • Where repeated no-shows occur, Kilgraston Swimming Pool reserves the right to apply booking restrictions and/or cancel membership without refund.

Session Bundles & Pay-As-You-Go

  • Late cancellations and non-attendance will result in the loss of that session.

7. Conduct & Safety

  • All swimmers must follow pool rules and any instructions given by staff at all times.
  • Lane swimming etiquette must be observed during sessions.
  • Children under the age of 8 must be accompanied by an adult, with a maximum of two children per responsible adult aged 16 or over.
  • Children aged 8 and over may attend family swimming and lane swimming sessions unsupervised, provided they are competent swimmers.
  • Kilgraston Swimming Pool reserves the right to refuse entry or remove any participant whose behaviour is unsafe or disruptive.

8. Membership Terms

  • Memberships are ongoing and may be cancelled in accordance with the provider’s terms.
  • Memberships are non-transferable.
  • Kilgraston Swimming Pool reserves the right to amend session availability, structure, or access arrangements with reasonable notice.

9. Changes & Cancellations by Operator

  • Sessions may be cancelled or rescheduled due to unforeseen circumstances.
  • Where possible, advance notice will be given.
  • Any affected bookings will be credited or adjusted where appropriate.

10. Liability

Kilgraston Swimming Pool accepts no responsibility for personal injury or loss or damage to personal belongings, except where required by law.

11. Data & Privacy

  • Personal information provided during booking will be handled in accordance with applicable data protection laws.
  • Information will only be used for booking, communication, and operational purposes.